check point support MMA

MMA_Support/Principles_Interactions.md

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+# Principles & Interactions
+
+The effectiveness of the 4-Tier Multi-Model Architecture depends on well-defined interfaces and clear communication protocols between layers.
+
+## Interaction Flow
+
+1.  **Ingress:** The User sends a query to Tier 1.
+2.  **Intent & Routing:** Tier 1 analyzes the query and identifies the required expertise.
+3.  **Specialist Call:** Tier 1 dispatches a request to one or more Tier 2 specialists.
+4.  **Knowledge Retrieval:** Tier 2 specialists query Tier 3 for specific facts or context needed for their task.
+5.  **Execution:** Tier 2 specialists process the request using the retrieved data.
+6.  **Synthesis:** Tier 1 receives the output from Tier 2, synthesizes it, and presents it to the User.
+7.  **Observation:** Tier 4 logs the entire transaction, collects feedback, and updates metrics.
+
+## Core Architectural Principles
+
+### 1. Separation of Concerns
+Each tier should have a single, clear responsibility. Tier 1 should not perform heavy computation; Tier 2 should not handle user-facing conversation logic.
+
+### 2. Standardized Communication
+Use structured data formats (like JSON) for all inter-tier communication. This ensures that different models (potentially from different providers) can work together seamlessly.
+
+### 3. Graceful Degradation
+If a Tier 2 specialist fails or is unavailable, Tier 1 should be able to fall back to a more general model or provide a meaningful error message to the user.
+
+### 4. Verification Over Trust
+Tier 1 should validate the output of Tier 2 specialists before presenting it to the user. Tier 4 should periodically audit the entire pipeline to ensure quality and safety.
+
+### 5. Data Privacy & Governance
+Ensure that data flowing through Tier 3 and 4 is handled according to security policies, with proper sanitization and access controls.